The new buzzword - Enterprise 2.0, refers to private, internal social networks, for example when employees don't use Twitter, they use a twitter-like application kept safely behind the firewalls with all the access and security control applied for any internal communication. Google's find-an-expert is an early example of this. Twitter-like applications for internal communication may or may not be useful, but some kind of internal IM definitely is.
ReadWriteWeb has more.
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